Terms & Conditions

Thanks for shopping with us. Make your shopping experience better by going through our Terms & Conditions. By visiting this website, we assume that you have gone through the terms and conditions so you have a fair idea about the contents it possess and you agree to follow them. We, on our sole discretion, reserve the right to update and modify them as per the need of the hour and it is not necessary that you will be notified every time it is modified. Thus, we encourage you to go through the Terms of use for every time you visit our website. On the contrary, if any content or area covered in the Terms of Use is not clear to you or found confusing, you can write us anytime with your specific area of concern, our support team will catch you.
 

Thus we recommend:

PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING THE WEBSITE OR REGISTERING WITH US.
 

Telphone : 01582213157
Email  : [email protected] 
Registered in UK: 08684797

“You” or “User” is the person who is visiting the website and viewing our products, offers, deals and is registering with us by providing the details such as name, address, contact detail, email and making transactions which includes buying the products through various provided means that includes various payment options that may require your card details further. You can be a resident or nonresident however the charges may differ for the non residents. You are a natural person, with an identity and an existence. Strap lane also allows user to visit the website and make any purchase without making any registration.

The term “WE”,”US”,”OUR” represents us i.e. Straplane.

SERVICES WE UNDER GO

Services covered under Straplane.com begin from the time you visit the website. The presentation of any deal, the display of products and its variants, the brands we deal in, the prices, the online sale and purchase platform, the authority to register, making a request, customer support, generating tickets, providing coupons, discounts, dropping mails, guarantee, warranty, delivery confirmation, online/offline transactions, after sale services and any other service covered therein. We display a wide range of products from various brands and manufacturers/registered merchants/vendors/service providers at a discounted price.

If the product is unsatisfactory on your end, you can make a replace/return order however make sure that the order should be made within the provided stipulated time and not after that. If any fault is found from manufacturers end, the warranty or guarantee the product undergoes, will come into place and the manufacturer will be consulted regarding it.

YOUR ACCOUNT AND REGISTRATION OBLIGATION
When you get registered with us, you tend to share your personal details with us. Regarding those details, please read our PRIVACY POLICY for the same. The login id and password we provide should be kept secret and should not be shared with any. If you share your login details and there are found any kind of erroneous activity, you will be held responsible for the same and your claim will not be entertained further.

PRICING
Subject to the compliances under the terms of use, we provide you a limited access to use the website and services. You thereby agree the terms of use and any applicable law in force which may or may not be mentioned in the website. The pricing provided with the product is the best available prices we can offer and any sale or offer further will be briefed you at the earliest. However you cannot claim for the offer once the offer is expired.

You agree to provide correct and accurate credit/ debit card details to the approved payment gateway for availing Services on the Website. You shall not use the credit/ debit card which is not lawfully owned by you, i.e. in any transaction, you must use your own credit/ debit card. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/ debit card details. Strap lane expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/ debit card.

If in any case there is any bounce transaction or a missed transaction through any of the conditions occurred at your end, we are not responsible for the same and your claim will not be entertained unless we receive any payment from your end. In that case, you can visit your bank and get the details.

Straplane will not be liable for any loss or damage occurred directly or indirectly due to some false transaction at your end. If in any case you claim further, your claim will not be entertained. Please keep enough balance in your account so that you don’t lack in balance while making a transaction resulting in an incomplete one.


Straplane reserves the right to refuse to process transactions by buyers with a prior history of questionable charges including without limitation breach of any agreements by buyer with Straplane or breach/violation of any law or any charges imposed by Issuing bank or breach of any policy.

The Buyer and Seller acknowledge that Straplane will not be liable for any damages, interests or claims etc. resulting from not processing a Transaction/Transaction price or any delay in processing a Transaction/Transaction price which is beyond our control.

REFUND POLICY
You, as a buyer, understand that upon initiating a transaction you are entering into a legally binding and enforceable contract with the seller to purchase the products and /or services from the seller using the payment facility, and you shall pay the transaction price through your issuing bank to the seller using payment facility.

• You, being a buyer, may agree with the seller through electronic communication and electronic records and using the automated features as may be provided by payment facility on any extension / increase in the dispatch and/or delivery time and the transaction shall stand amended to such extent. Any such extension / increase of dispatch / delivery time or subsequent novation / variation of the transaction should be in compliance with payment facility rules and policies.

• You, as a buyer, shall electronically notify payment facility using the Straplane website features immediately upon delivery or non delivery within the time period as provided in policies. Non notification by you of delivery or non delivery within the time period specified in the policies shall be construed as a deemed delivery in respect of that transaction. In case of cash on delivery transactions, buyer is not required to confirm the receipt of products or services.
• You, as a buyer, understand that the payment facility may not be available in full or in part for certain category of products and/or services and/or transactions as mentioned in the policies and hence you may not be entitled to a refund in respect of the transactions for those products and /or services
• The refund, if any, shall be made at the same issuing bank from where transaction price was received.
• For Cash on delivery transactions, refunds, if any, will be made at your bank account in favor of the buyer (As per details provided by the buyer)
• Refund shall be made in GBP only and shall be equivalent to the transaction price received in GBP
• For electronics payments, refund shall be made through payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system approved by UK.
• Refund shall be conditional and shall be with recourse available to Straplane in case of any misuse by buyer.
• Refund shall be subject to buyer complying with policies.

COMMUNICATION
When you use the website or send emails or other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

For any complain or communication, you can write to our customer desk and complain will be considered and worked upon. However we don’t entertain the use of abusive, unprofessional communication and if any time we find your request erroneous or abusive, we may consider your complain invalid.

The communication process held with the buyer and seller will be on the buyer’s sole discretion and it will be assumed that the communication is fair from the end of the buyer and not any third person. If the third person is involved in the communication, we will not take any responsibility regarding it.

Straplane does not take the guarantee of any product displayed in the website and we do not make any representation from our end about its quality, value, stability, longevity and durability that are purchased or sold or offered to purchased or sold. Straplane does not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Website. Straplane accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

Straplane is not responsible for any non-performance or breach of contract between buyers and sellers. If any payment error occurs from your end, you cannot blame us directly and neither will we entertain it. If the payment is received by us and if then you are facing some issues, our support desk will follow you up and will solve your issue.

You can coordinate with our support desk for any problem you come across and our support desk will try to provide you the best possible remedy for the same. However use of ambiguous language in mailing or calls can be kept for further reference.

We do not represent any false promise or fake guarantee. Whatever product or deals are mentioned in the website is subject to change and is done on the behalf of seller’s context. If you still come across some false or inappropriate representation, you can contact our support desk and they will provide you the best possible solution for the same. 

You are requested, not attempt an unauthorized access to any portion or feature of the website, or any other system or network connected to the website or to any server, computer, network, or to any of the services offered on or through the Website, by hacking, password "mining" or any other illegitimate means.

You may not use our website or any of its contents for any purpose which is unlawful and are prohibited by any other law in force. Please don’t involve any content of this website for any illegal activity or any other activity that infringes our rights or others. We do not violate any law and we expect the same from your end.

You shall at times, ensure full compliance with the applicable provisions of the Information Technology Act, and rules there under as amended from time to time and all applicable running related domestic and international laws. These laws are subject to amendments and can be amended from time to time. So it’s requested to go through the terms of use from time to time for a fair communication.

 For queries regarding our cookies policies, you may refer our Privacy policy.

COMPLIANCES

Buyer and seller shall comply with all the existing applicable laws, subject to time to time amendments, including international laws that are found effective in UK. The rules and notifications mentioned there under may be issued in the form of circulars from UK  from time to time and may be subject to amendments in the pricing and custom policies.

For the reference of any transactions or buying or selling through this website, we have considered various laws that are required to be followed for running the website-

You are also advised to go through our term of use from time to time for any amendments.